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Last Change: February 22, 2007
© 2010 Hampton Software Ltd

Hampton Software Limited  
 

Getting Started

Installation

Installation of Articulation is straightforward, simply double click on the Articulation.prc file you have downloaded from your supplier and install as normal using Hot Sync.

If you hardware or PDA configuration does not meet the requirements for Articulation you will see an error explaining the problem and you will be returned to the Application launcher.

First Call

When you first run Articulation it will attempt to connect to the internet but will not be registered with a VoIP service provider. The Call menu contains two test numbers which may be used to test your network setup before you select a service provider. The Test Call (Time) option will place a call to a timer server (in the US) and read the time back to you. The Test Call (Echo) option will place a call to an echo test server (again in the US); this call will enable you to hear how you sound and will give you an idea of the delay in speech for your network. Note that if you are not using headphones you may need to switch Echo Cancellation on from the Phone Settings... option under the Options menu.

If you experience poor voice quality (or no voice at all) please refer to the Troubleshooting section.

VoIP Provider

Once you have established that your network connection works for VoIP, you should sign up with a service provider. You should test Articulation with your particular provider before committing to use them since it is still possible that Articulation may not be compatible with your provider. The details provided to you by your VoIP provider may be entered under the Account Settings... option of the Options menu.

As an example, if you sign up with http://www.freeworlddialup.com you will be provided with a user number and a password and a proxy server and domain (both fwd.pulver.com in the example). These settings should be entered as shown in the screen shot on the left.

Different providers may use slightly different terminology; server, registrar, proxy and outbound proxy relate to the server, within Articulation, and domain and realm relate to the domain, within Articulation. You may be provided with more information than required – for example a value for a registrar and an outbound proxy; simply try either to determine which one works.

If you do get the values wrong, simply select Account... from the Options  menu and try again. When the account settings are correct and Articulation has registered with your VoIP provider a green connection icon is shown at the top left of the screen (during connection this may flash red and green, and when registration fails the icon shows an unconnected red plug).

Once the green connected icon is showing you are ready to make and receive calls.

Multiple Accounts

Articulation allows you to connect to more that one VoIP provider. This is controlled by a menu at the top of the main screen. Outgoing calls will be made with the service that is selected at the top of the screen.

The Account... option from the Options menu applies allows you to edit the selected VoIP account details. On the menu containing your accounts a small cross proceeds any accounts that have failed to register.

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